Where Mississippi Rental information Comes From
Mississippi has two main sources of rental information: the state's Emergency Rental information Program (ERAP), which is federally funded but run by the state, and local programs run by individual cities and counties. The state program is administered through the Mississippi Home Corporation, a state agency. Most Mississippi renters start by contacting their local housing authority or county department of human services, because those offices know which programs have money available right now — funding runs out and reopens throughout the year.
The state ERAP covers back rent, utilities, and some other housing costs. It pays landlords directly when possible. Local programs vary: some cover only rent, others include utilities or deposits, and may be able to access rules differ by location. A single process to your county may route you to the right program, or you may need to contact multiple sources.
Key Takeaways
- Start by calling your county department of human services or local housing authority to learn which programs have funding open in your area right now.
- Mississippi's state ERAP pays landlords directly and covers back rent and utilities, but the fund opens and closes based on demand.
- You will need a signed lease, proof of income, and documentation of the hardship that caused you to fall behind on rent.
- Processing time is typically four to eight weeks, so contact your landlord as soon as you explore to explain the situation.
- If the state program is closed, ask about local city or county programs, which sometimes have separate funding.
How to Contact Mississippi's State Rental information Program
The Mississippi Home Corporation runs the state ERAP. You can reach them at 1-844-600-6005 or visit their website at mshomecorp.ms.gov. When you call, have your lease, landlord's contact information, and recent pay stubs or income documentation ready. The staff can tell you whether the program is currently open and what documents you need to submit.
If the state line is busy, your county department of human services can often submit an process on your behalf or direct you to a local program with available funding. Many counties have their own rental information funds separate from the state program, and these sometimes stay open longer or have different rules.
What Documents You Need to Gather
Mississippi's state ERAP requires a signed lease showing you are the tenant, proof that you owe rent (such as a landlord's letter or eviction notice), and documentation of your household income for the past 30 days. Income can be shown through pay stubs, tax returns, a letter from your employer, or bank statements showing regular deposits. If you receive benefits, bring the award letter or deposit records.
You will also need to show that a hardship caused you to fall behind — this might be job loss, reduced hours, illness, or unexpected expenses. A written statement from you explaining what happened is usually enough, though some programs ask for supporting documents like a termination letter or medical bill. Your landlord's contact information and banking details are required so the program can pay them directly.
County and Local Programs in Mississippi
Many Mississippi counties and cities run their own rental information programs with separate funding. These programs sometimes have less competition for money and may process applications faster than the state program. Jackson, Gulfport, and other larger cities have had dedicated rental information funds. Smaller counties often have programs through their department of human services or community development office.
To find your local program, call your county department of human services and ask specifically whether they administer rental information. If they do not, ask for a referral to the office that does. Some counties contract with nonprofits to run the program, so the nonprofit's name may not be obvious from a web search. Your 211 line (dial 2-1-1 from any phone) can also connect you to local programs.
What Happens After You Submit Your process
After you submit your process, the program will contact your landlord to verify the lease and the amount owed. This step usually takes one to two weeks. The program may ask you for additional documents if your initial submission was incomplete. Processing time from start to payment is typically four to eight weeks, though it can be faster if everything is in order and slower if the program is handling a high volume of applications.
Most programs pay the landlord by check or electronic transfer. Some require the landlord to sign an agreement before payment is released. If your landlord cannot be reached or refuses to cooperate, some programs will pay you directly, though this is less common. Ask the program what their policy is when you explore.
If You Have an Eviction Notice or Court Case
Having an active eviction case does not disqualify you from Mississippi rental information. In fact, many programs prioritize cases with court dates because the urgency is clear. When you explore, include the eviction notice itself and any court documents you have received. The program may contact the court to request a continuance (delay) while your process is being processed.
Tell your landlord when ready that you have submitted a rental information process. Provide them with the program's contact information if possible. Some landlords will agree to pause eviction proceedings once they know payment is coming. If your landlord has already filed in court, the program's staff may be able to communicate directly with the court or the landlord's attorney.
What to Do If the Program Is Closed or You Are Denied
State ERAP funding runs out periodically and reopens when new federal money arrives. If the state program tells you it is closed, ask when it is expected to reopen and whether you can be placed on a waiting list. In the meantime, contact your county and any local city programs — they may have separate funding that is still available.
If you are denied, ask the program for a written explanation of why. Common reasons include income above the program's limit, lack of documentation, or the hardship not meeting the program's definition. Some programs have an appeal process. If you do not may have access to for rental information, ask about other resources: emergency funds through nonprofits, utility information programs, or legal aid for eviction defense.
Frequently Asked Questions
Do I have to be behind on rent to get help, or can I explore if rent is coming due?
Most Mississippi programs require you to already owe rent. explore before you fall behind usually disqualifies you. However, some programs will help with future rent if you can show you will not be able to pay it. Call the program and describe your situation — they can tell you whether you meet their rules.
What if my landlord will not give me a lease or says I do not have one?
A signed lease is required by the state program. If you do not have a written lease, ask your landlord for one in writing. If they refuse, some programs will accept other proof of tenancy, such as a utility bill in your name, a lease agreement you write and both sign, or a letter from the landlord confirming you rent the property. Contact the program to ask what they will accept.
Can I get help with utilities or other costs besides rent?
Mississippi's state ERAP covers utilities and some other housing-related costs in addition to rent. Local programs vary — some cover only rent, while others include utilities, deposits, or late fees. Ask your county program what costs they cover when you call.
How long does it take to get the money?
From the time you submit a complete process to the time your landlord receives payment, expect four to eight weeks. The exact timeline depends on how quickly you provide documents, how quickly the program can reach your landlord, and how busy the program is. Call the program after two weeks to check on your process's status.
What if I am not a U.S. citizen?
Mississippi's state ERAP does not require citizenship, but you must have a valid Social Security number or ITIN (Individual Taxpayer Identification Number). Some local programs have different rules. Call your county program to ask about their specific requirements.